Software Support

Need technical support?

IntelliTrack offers complimentary technical support to all customers via FAQs, emaildocumentation and tutorial videos.

Need to register your IntelliTrack product? Click Here

Installation Tutorial Videos

Most common installation questions can be answered with our installation tutorials.

IntelliTrack Forum

The IntelliTrack Forum is a great way to get assistance with IntelliTrack products.

IntelliTrack University

IntelliTrack University contains many resources for learning. The University contains videos for installing and using IntelliTrack software. IntelliTrack University also contains a glossary of inventory control, fixed assets and warehouse management terms.


All of our user guides, tutorials and quick start guides are available in thedownload section. User guides, tutorials and quick start guides are in Adobe Acrobat format.

Supported Mobile Computers

The hardware support matrix lists all the mobile computers supported by specific version of IntelliTrack software.

Email Support

North America/Latin America/Caribbean

IntelliTrack Inc.

Request support via email

Australia/New Zealand/Asia/Pacific

ROX Systems Pty Ltd

European Union/UK/Africa/Middle East

Pixi Soft

Phone Support

Technical support can be reached at 1-888-583-3008 then select option 6, from 8AM-5PM Eastern Time. If a Technical Support Specialist is not readily available when you call, please leave a message and someone will call you back as soon as possible.

When calling technical support be sure you have registered your support contract. This can be done through our registration page.

Interactive Support

Interactive support is used when directed by a support specialist.

For Windows users; when instructed, click here to start an interactive support session.

For Mac OS X users; when instructed, click here to start an interactive support session.