Need technical support?
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Installation Tutorial Videos
Most common installation questions can be answered with our installation tutorials.
The IntelliTrack Forum is a great way to get assistance with IntelliTrack products.
IntelliTrack University contains many resources for learning. The University contains videos for installing and using IntelliTrack software. IntelliTrack University also contains a glossary of inventory control, fixed assets and warehouse management terms.
Supported Mobile Computers
The hardware support matrix lists all the mobile computers supported by specific version of IntelliTrack software.
North America/Latin America/Caribbean
ROX Systems Pty Ltd
European Union/UK/Africa/Middle East
Technical support can be reached at 1-888-583-3008 then select option 6, from 8AM-5PM Eastern Time. If a Technical Support Specialist is not readily available when you call, please leave a message and someone will call you back as soon as possible.
When calling technical support be sure you have registered your support contract. This can be done through our registration page.
Interactive support is used when directed by a support specialist.
For Windows users; when instructed, click here to start an interactive support session.
For Mac OS X users; when instructed, click here to start an interactive support session.