Many entrepreneurs like to be as hands-on as possible in their daily operations, but one person simply cannot do everything. Even if you are managing to pull everything off on your own now, this will become a lot harder as your business grows – and insisting on doing everything yourself could actually hold your business back from growing.
Many ecommerce operations use the same basic premises when it comes to processes and workflows, and there are lots of opportunities here for automation. You’ll want to deal with repetitive tasks first, especially those that are very time-consuming and require little human input.
Inventory Management, Bookkeeping, Purchase Follow-Up Easy To Automate
One of these is inventory management. This is a big task even when you only have a few projects, and it becomes impossible as inventory grows. Ignoring this or doing it halfheartedly can result in orders being placed when items are out of stock, leading to refunds and customer dissatisfaction. Software platforms can be used to take all the hard work out of this vital task.
Bookkeeping and accounting are another area where some automation can make a big difference. If you’re updating your ledger manually, you are wasting a lot of unnecessary time. Several software programs exist that can take care of accounting and bookkeeping, and many of them can even synchronize with your online store via third-party apps to grab the sales and inventory data so that your records remain accurate and up-to-date.
Given the significant impact reviews can have on your sales, following up with customers after purchases should not be neglected. Thankfully, this is easy to automate. For example, you can set up a system wherein customers are automatically sent an email about a week or two after a purchase asking them if they have any concerns and providing a link where they can leave a review.
By taking advantage of the ever-expanding capabilities of modern technology, you can free yourself up to handle other tasks and dream up new ways to bring your business to the next level.
This blog post was based off an article from A Small Orange. View the original here.