Hardware Support Matrix

Before you buy a mobile device, ensure that its operating system is capable of working with your PC's operating system. If you have Windows Vista or higher, you must use Windows Mobile Device Center to synchronize with mobile devices. However, Windows Mobile Device Center does not work with portables that use the Windows CE 5.0 operating system. To synchronize with Windows Mobile Device Center your portable must use the Windows CE 6.0 operating system. For more information you can check out KnowledgeBase Article 931937 on Microsoft's web site about Windows Mobile Device Center.

IntelliTrack has a "generic" version of our batch portable applications that supports the use of our software on many devices, including those without built-in scanners. You can enable scanning support in the generic version through the use of the manufacturer's wedge scanning software. To enable the use of a wedge scanner, ensure that the wedge scanner software is configured to append a carriage return onto the end of each scan. For more information about configuring the wedge scanner on your mobile device, please refer the device user manual.

To run IntelliTrack RF applications or applications developed using the IntelliTrack RF SDK, your device must have a line-mode capable Telnet client, such as Wavelink. See the IntelliTrack RF Terminal Emulation Guide for suggested telnet options. If you are unsure whether or not your telnet emulator supports line mode, please ask your hardware reseller. A VT keypad is highly recommended for a wireless portable terminal.

DOS based portables are not supported by IntelliTrack products version 7.0 or higher. If you are looking to upgrade to version 8.0 of our applications, you will need to replace your DOS based portables.