Shipment Visibility Key Part of Retail Customer Experience Equation

Retailers can do everything in their power to provide excellent service and top-quality goods to consumers, but as these items move further and further away from them on their journey to the customer, they must hand over control to carriers, and last-mile delivery presents a lot of opportunities for things to go wrong. Customers expect … Read more

Highlighting Technology Use to Attract Millennials to Manufacturing

With Millennials poised to surpass Baby Boomers as the biggest generation with a workforce that currently exceeds 53 million, manufacturing needs to start taking steps to ensure its jobs appeal to this group. Estimates show that 3.5 million manufacturing jobs will be needed in the next ten years, and more than half of these – … Read more

How Walgreens Took Advantage of CVS’s Vertical Supply Chain Reliance

The vertical supply chain model that was adopted by CVS Health paid off quite well for the drug store chain initially, but now competitor Walgreens has found a way to give the drug store chain a run for its money. When CVS Health acquired the country’s top pharmaceutical benefit manager (PBM), Caremark, and integrated its … Read more

Retail Supply Chains Must be Prepared for Omni-Channel Approach

Long gone are the days when the only option consumers had was to head out to their local stores, wait in line, and make a purchase from whatever items happened to be in stock while they were there. Traditional brick-and-mortar stores are now just one in a line of shopping channels that consumers can choose … Read more