Success Stories - The Fisher Group

Company Background:

One of America's top 500 printing companies according to Printing Impressions magazine, the Fisher Group is one of the most flexible and friendly direct print providers in the country. The company was founded in 1958 by Richard Fisher and owned the first commercial web press in the state of Iowa. In 1989, Martin Fisher started a letter shop, giving customers a single source for both printing and mailing. In 1996, the company moved to an 110,000 square foot facility. They began operating four-and five-color heatset web presses with in-line finishing equipment, as well as non-heatset web equipment. The Fisher Group now has fifteen years experience offering "turn-key" printing and mailing services.

Business Challenge:

The Lettershop was a new venture for the company, and it was imperative that a detailed inventory be kept of all the materials going in and the finished products going out.

The Solution:

The Fisher Group uses IntelliTrack Stockroom to track Lettershop's customer inventory which includes direct mail pieces such as envelopes, brochures, order cards, lift notes, letters etc. and also postal equipment. They started using Stockroom around 1994 with a tag and file system. They started using barcodes and added batch scanners around 1997. A couple of years later they upgraded to RF version 4.3 and bought new PSC Falcon scanners and a Datamax E class barcode label printer. A wireless network was installed so the company could have real time inventory info for internal and customer use.

The Bottom Line:

The company has gained a great deal of efficiency by using IntelliTrack Stockroom, including "real time" information availability, decreased receiving and picking times, and company wide inventory visibility. They have gone as far as requesting barcode label compliance from their vendors, so all they have to do is scan incoming materials. Traffic/Warehouse manager Tim Jack says, "I know by using Stockroom we are one step ahead of our competitors and have gained and won over customers because we are able to provide accurate and timely inventory."

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